Trust science

Transforming Lending with AI-Powered Solutions

TrustScience is an innovative financial technology company that empowers lenders with data-driven tools to identify better borrowers, particularly those considered "Invisible Primes™." Their all-in-one platform uses advanced xAI-powered credit decisioning solutions to help lenders approve more loans while reducing defaults.

Product Engineering,FinTech

Challenges Faced by the Client

TrustScience needed a mobile interface that would enhance the user experience for both lenders and borrowers, making it easier to access their platform’s features on-the-go.

They sought to develop a social scoring module that could assess a lendee’s creditworthiness by analyzing social media data, thus enabling lenders to find trustworthy borrowers who might be overlooked by traditional credit scoring methods.

Solutions Provided by Scalex

Scalex significantly enhanced TrustScience's platform with a suite of robust features, revolutionizing the lending ecosystem:

Seamless Mobile Access: We built an intuitive and responsive mobile interface that enables lenders and borrowers to access the TrustScience platform effortlessly from any smartphone. This design optimizes user engagement and streamlines the entire lending workflow.

AI-Powered Social Scoring: Developed a sophisticated social scoring module that analyzes lendees' social media presence using machine learning algorithms. This provides crucial, additional insights into borrower creditworthiness, helping lenders identify promising candidates often "invisible" to traditional credit systems.

Automated Credit Decisioning: Integrated TrustScience's platform with diverse third-party data sources to fully automate the credit decisioning process. This innovation significantly reduces manual effort for lenders, accelerates loan approvals, and ensures decisions are based on comprehensive, real-time data.

Actionable Risk Analytics Dashboard: Designed and implemented a powerful risk analytics dashboard that delivers actionable insights into loan portfolios. This empowers lenders to proactively identify potential risks and opportunities, ultimately improving decision-making and portfolio performance.

Results Achieved

TrustScience saw a significant increase in platform engagement and user satisfaction due to the enhanced mobile experience, leading to faster loan approvals and a more streamlined process.

The social scoring module enabled TrustScience to improve its credit decisioning accuracy, resulting in more loans approved for borrowers previously considered high-risk and a reduction in default rates.

Conclusion

With Scalex’s expertise in mobile and AI-driven solutions, TrustScience was able to enhance its platform’s capabilities and provide better tools for lenders to identify Invisible Primes™. The mobile interface, social scoring module, data integration, and risk analytics dashboard have helped TrustScience improve user engagement, credit decisioning accuracy, and overall lending outcomes, making their platform a more valuable resource for lenders seeking smarter, data-driven lending strategies.