CredenceOne

Future-Proofing IT Operations with Automated Disaster Recovery

CredenceOne is a leading IT Infrastructure Strategy and Consulting firm that specializes in transforming IT environments using proven methodologies, industry frameworks, and best practices. With a strong focus on IT Infrastructure and Management, the firm delivers innovative solutions to optimize core networking capabilities for businesses worldwide.

Cloud & DevOps

Challenges Faced by the Client

CredenceOne needed a cost-effective disaster recovery and backup solution to guarantee the reliability of their customers' SaaS-based Managed Cloud WiFi platform. The core objective was to protect against region-wide failures and service outages, ensuring uninterrupted service delivery

The client sought an automated solution for backup and recovery, capable of managing a complex multi-tenant AWS infrastructure while significantly improving the stability and availability of mission-critical applications.

Solutions Provided by Scalex

Scalex engineered a comprehensive, automated disaster recovery (DR) and backup solution for CredenceOne’s Customer using AWS. This strategic implementation enhanced system resilience, streamlined operations, and ensured uninterrupted service delivery for their critical multi-tenant platform.

Integrated Cross-Region DR: Designed and deployed a robust disaster recovery framework leveraging AWS cloud services, guaranteeing seamless backup and rapid recovery capabilities across multiple regions.

Automated Backup Workflows: Streamlined operations by implementing automated Amazon Machine Image (AMI) and database-level backups, significantly reducing manual effort and potential for errors.

Simplified Multi-Tenant Management: Developed a unified Command Line Interface (CLI) to centralize and simplify the triggering of backup and recovery processes across the complex multi-tenant AWS environment.

Real-time Operational Visibility: Built a comprehensive system including a centralized configuration metadata repository, consolidated logs and statistics, and a unified data store for real-time tracking of all workflows and backup operations.

Validated Recovery Reliability: Ensured continuous DR readiness through automated recovery testing and regular mock drills, validating backup integrity and confirming the reliability of the recovery process.

Results Achieved

Enhanced System Reliability: Achieved seamless operation with automated backup and recovery, ensuring minimal disruption during outages.

Improved Service Availability: Met and exceeded customer SLAs through heightened service availability and stability.

Cost-Effective Resilience: Delivered a highly cost-efficient disaster recovery solution, reducing operational overhead and freeing up resources.

Strengthened Client Trust: Fostered strong client relationships through transparent communication and efficient implementation.

Validated Disaster Recovery: Enabled proactive recovery drills, building confidence in resilience against region-wide service interruptions.

Conclusion

By partnering with Scalex, CredenceOne successfully deployed a robust, automated disaster recovery and backup solution specifically tailored for their customers' SaaS platform. This strategic implementation delivered enhanced reliability, stability, and operational efficiency, while consistently ensuring compliance with customer-defined SLAs. The collaboration has not only empowered CredenceOne’s customer to confidently handle region-wide outages but has also strategically future-proofed their business operations, directly supporting their continued growth in the competitive networking sector.